Support

Contact Tech Support

1-925-494-3062

 

Hours of Operation

6:00a – 6:00p PT

 

Frequently Asked Questions

FAQ for Real4K Extenders and Adapters

 

IR Cable Information

R4K-IRB Setup Guide

R4K-IRB Information

 

Firmware Updates for BJK-0, R4K-0, -03A Extenders

Fast Executable Updater

Executable Updater Manual

3.3.0 Executable Update Package (10/19/20)

 

Legacy GUI Bootloader Updater

GUI Bootloader Updater & Manual

3.3.0 GUI Bootloader Hex Files (10/19/20)

 

Please contact tech support for earlier firmware versions

 

Firmware Updates for BPK-XT, R4K-XT, -03B Extenders

Source End: TX uC v2.0.0 + FPGA v1.2.11 (12/3/20)

Display End: None

 

End User License Agreement

Inneos End User License Agreement (EULA)